Policy

We’re open for new orders, and busy processing orders placed during
lockdown!

Your order will be delivered to your door within 3-5 working days. Couriers will deliver using contact-free methods and keep 1.5m away at all times. Lockdown update: Due to the large backlog and reduced staff in level 4, there will be a delay in deliveries for a few days, please be patient – we'll get it out as soon as possible. Our 30 DAY FREE RETURNS policy will take the lockdown period into account. You have 30 days to return any unused products for any reason, from the date of delivery.

Thank you for your patience and understanding. Stay home and stay safe.

Returns Policy

30 Days Free Returns

You have 30 days to return any unused products for any reason. Our 30 returns policy to begin from the date of delivery of your purchase. If you are not happy with your purchase, return it within 30 days, in its original condition together with the invoice, delivery note and price tag and we will gladly exchange or credit the item.

Refunds

If you purchased the goods yourself you will receive a full refund. If they were a gift, you can exchange for goods of the same value at the same brand store or receive a credit note.

Contact Us

Tue-Sat 09h00-1500 | Phone us: 066 238 2346 | Email us: info@teatreeandco.com